Overview

Business Services Associate 
Circle Business Services - Stockport
Bank shifts
Competitive 

Circle Health Group are proud to be recognised as one of the UK’s 25 best big companies to work for and one of the 10 best companies to work for in the health and social care sector.

This is a bank role working on an “as and when required” basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.

Applicants should meet the following criteria:

• Motivated to implement/deliver on time to quality standards, with strong ability to prioritise tasks effectively
• Initiative and flexible to new ideas and ways of working
• Highly energetic and driven to succeed
• Able to stay calm and work efficiently under pressure
• Able to manage information of a confidential nature
• Experience of working in the customer services industry or call centre environment would be advantageous but not essential.

Duties of this role include:

• Support the helpdesk team to deliver a consistent, efficient, accurate and polite service to our patients.
• Manage patient enquiries to a high standard
• Support change of business processes to improve overall efficiency.
• Ensure compliance with statutory obligations and company policy.
• Ability to work within other areas of the department if required
• Complete ad-hoc requests from the management team.

Salary & Benefits

Circle Health Group Healthcare offers a competitive hourly rate.

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues.

Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.

Circle Health Group are proud to be a Gold member of the Armed Forces Covenant, and we welcome applications from members of the Armed Forces Community.

We are also part of The Valuable 500 and we pride ourselves in being a Disability Confident Employer.

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy