- Closing date02/03/2025
- HoursFull time
- Role TypePermanent
Overview
Senior IT End User Computing Engineer - Projects
Full Time - Permanent
Location: Hillington, Glasgow (MUST be able to travel to offices for training)
Salary: Up to £50,000.00 per annum plus Benefits
Circle Health Group are proud to be recognised as one of the UK’s top 5 best big companies to work for as well as top 5 to work for in the health and social care sector.
We have an opportunity for an Senior IT End User Computing Engineer to join their team of staff in the IT department based in our offices in Hillington, Glasgow.
This is a full time role for 37.5 hours a week. The role holder will be required to cover a shift rotation: 8-4, 9-5, 10-6.
Applicants should meet the following criteria:
- Good (5+ years) experience in an end user computing, desktop support or similar role within a medium/large organisation (~£500M+ annual revenue, 6,000+ end-users, 40+ different locations)
- Good (5+ years) experience in EUC technologies such as, group policy management, Windows 7/10, Physical hardware, Active Directory, Office 365, Programming/Scripting, Mobile Device Management, Desktop/Application virtualisation, TCP/IP, LAN/WAN & Windows networking (DHCP & DNC)
- Good (3+ years) experience in image design and deployment technologies
- Good (3+ years) experience in vendor patching and patching technologies (Microsoft, 3rd party)
- Some (1+ years) experience in platform architectural design
Duties of this role include:
- Undertake typical break fix and support activities on all EUC related infrastructure, both on-site and remotely, as required including general maintenance and system upgrades
- Support the delivery of services within agreed timescales and in accordance with SLAs
- Deliver the highest levels of support to Circle Health Group’s central infrastructure and other business critical systems
- Support the delivery of major EUC projects and change programmes
- Assist in the design, development and implementation of IT EUC infrastructure and services
- Manage the installation, support and maintenance of production systems to completion
- Take ownership of incidents ensuring coordination of resolving parties, effective communication to stakeholders and where needed, post incident review
- Actively participate in escalations to and from the wider IT Service Delivery team as required
- Provide mentorship and guidance to more junior members of the IT EUC and Service Desk teams
Salary & Benefits
Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:
- 25 days holiday per year + bank holidays, increasing to 30 days with service
- Private Pension Scheme
- Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
- Friends & Family Hospital Discounts
- Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
- Life insurance
- One paid charity/volunteer day per year
- Extensive rewards and voluntary benefits including blue light card
- Free wellbeing services
- High Value Employee Referral Scheme
- Employee recognition programmes
- Industry leading training and development opportunities
…and much more!
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.
Circle Health Group are proud to be a Gold member of the Armed Forces Covenant, and we welcome applications from members of the Armed Forces Community. We are also part of The Valuable 500 and we pride ourselves in being a Disability Confident Employer.
We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.
To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy
Interested?
Apply for this job
- Closing date02/03/2025
- HoursFull time
- Role TypePermanent
Overview
Senior IT End User Computing Engineer - Projects
Full Time - Permanent
Location: Hillington, Glasgow (MUST be able to travel to offices for training)
Salary: Up to £50,000.00 per annum plus Benefits
Circle Health Group are proud to be recognised as one of the UK’s top 5 best big companies to work for as well as top 5 to work for in the health and social care sector.
We have an opportunity for an Senior IT End User Computing Engineer to join their team of staff in the IT department based in our offices in Hillington, Glasgow.
This is a full time role for 37.5 hours a week. The role holder will be required to cover a shift rotation: 8-4, 9-5, 10-6.
Applicants should meet the following criteria:
- Good (5+ years) experience in an end user computing, desktop support or similar role within a medium/large organisation (~£500M+ annual revenue, 6,000+ end-users, 40+ different locations)
- Good (5+ years) experience in EUC technologies such as, group policy management, Windows 7/10, Physical hardware, Active Directory, Office 365, Programming/Scripting, Mobile Device Management, Desktop/Application virtualisation, TCP/IP, LAN/WAN & Windows networking (DHCP & DNC)
- Good (3+ years) experience in image design and deployment technologies
- Good (3+ years) experience in vendor patching and patching technologies (Microsoft, 3rd party)
- Some (1+ years) experience in platform architectural design
Duties of this role include:
- Undertake typical break fix and support activities on all EUC related infrastructure, both on-site and remotely, as required including general maintenance and system upgrades
- Support the delivery of services within agreed timescales and in accordance with SLAs
- Deliver the highest levels of support to Circle Health Group’s central infrastructure and other business critical systems
- Support the delivery of major EUC projects and change programmes
- Assist in the design, development and implementation of IT EUC infrastructure and services
- Manage the installation, support and maintenance of production systems to completion
- Take ownership of incidents ensuring coordination of resolving parties, effective communication to stakeholders and where needed, post incident review
- Actively participate in escalations to and from the wider IT Service Delivery team as required
- Provide mentorship and guidance to more junior members of the IT EUC and Service Desk teams
Salary & Benefits
Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:
- 25 days holiday per year + bank holidays, increasing to 30 days with service
- Private Pension Scheme
- Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
- Friends & Family Hospital Discounts
- Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
- Life insurance
- One paid charity/volunteer day per year
- Extensive rewards and voluntary benefits including blue light card
- Free wellbeing services
- High Value Employee Referral Scheme
- Employee recognition programmes
- Industry leading training and development opportunities
…and much more!
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.
Circle Health Group are proud to be a Gold member of the Armed Forces Covenant, and we welcome applications from members of the Armed Forces Community. We are also part of The Valuable 500 and we pride ourselves in being a Disability Confident Employer.
We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.
To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy