Helpline Advisor (Bank)

National Enquiry Centre - Glasgow
Job Advert

BMI Healthcare is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. 

Circle Health Group are proud to be recognised as one of the UK’s 25 best big companies to work for and one of the 10 best companies to work for in the health and social care sector.

Due to continued growth of BMI Healthcare’s National Enquiry Centre, we are looking for motivated individuals to join our team.

These Bank Helpline Advisor positions are a great opportunity to utilise and develop existing skills in a contact centre environment. You will be the first point of contact for our patients, dealing with general enquiries and arranging appointments for them to see our consultants within BMI’s network of hospitals, a network which is the largest in the UK.

We are based in Hillington with great transport links from the M8 and to Glasgow City Centre.

This is a bank role working on an “as and when required” basis, covering Evenings & Weekends only.

Preferred candidates should have contact centre experience.  Our Customer Experience is at the heart of what we do here at BMI Healthcare. Therefore our preferred candidates should have the passion to succeed in a customer focused environment. 

In return you can expect…

  • Free parking
  • Regular fun charity days

(all subject to successful completion of initial probation period)

If you are committed to delivering excellence in customer care and the above benefits are attractive to you, we would be delighted to hear from you. 

Please see attached role profile for more info on the role and to be considered for the role, please complete our online application form.

Salary & Benefits:

BMI Healthcare offers a competitive hourly rate.