IT Service Desk Analyst - 12 Month FTC

This vacancy has now expired, and is not accepting any new applications. Please click here for more exciting opportunities within the Circle Health Group.

Location
National Enquiry Centre - Glasgow
Job Advert

Circle Health Group, are Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. 

Circle Health Group are proud to be recognised as one of the UK’s 25 best big companies to work for and one of the 10 best companies to work for in the health and social care sector.

Due to an internal secondment, we have an opportunity for an IT Service Desk Analyst to join their team of staff in the IT department based in Hillington, Glasgow.

This is a Full Time role for 37.5 hours a week. This is a temporary vacancy for 12 months.

Applicants should meet the following criteria:

  • Good experience of working in professional, service-oriented IT team; supporting large enterprise (50+ sites), 4000+ support calls per month
  • Good experience of supporting Windows OS platform, including: Windows 7 & Windows 10
  • supporting Microsoft Office 2010 & O365 products
  • Basic network troubleshooting

Duties of this role include:

  • The IT Service Desk Analyst is responsible for logging incidents and service requests via telephone and email; providing remote support to users and in accordance with any defined legal, regulatory or “best practice” standards.  Typical tasks include:
  • Log incidents and service requests via telephone and email
  • Provide remote support to users of IT services
  • User administration

Salary & Benefits:

Circle Health Group is committed to offering competitive starting salaries alongside access to a wide range of employee benefits, including:

  • Private Medical Insurance
  • Private Pension Scheme
  • 25 days holiday a year increasing to 30 days
  • Enhanced Maternity, Paternity & Adoption Leave
  • Employee Referral Scheme
  • Learning and development; free courses and industry recognised qualifications
  • Friends & Family Hospital Discounts
  • NHS Blue Light Discount Card
  • Plus much more

This vacancy has now expired, and is not accepting any new applications. Please click here for more exciting opportunities within the Circle Health Group.