IT End User Computing Field Engineer - 6 to 12 Month Fixed Term Contract

Location
Head Office - Central London
Job Advert

IT End User Computing Field Engineer 

Full Time  - Non Permanent (6-12 months Fixed Term.)

Salary - Up to £32,000 + Benefits

Circle Health Group are proud to be recognised as one of the UK’s 25 best big companies to work for and one of the 10 best companies to work for in the health and social care sector.

We have an opportunity for an IT End User Computing Field Engineer to join their team of staff in our IT department.

This is a Full time role for 37.5 hours a week and on call will be required, paid at enhanced rates. 

The successful candidate can be based anywhere in the UK, however must be willing to travel nationally and hold a driving licence. 

For more information on this role please contact IT Technical Lead, David Forrest on David.Forrest@circlehealthgroup.co.uk

Applicants should meet the following criteria:

  • Good (3+ years) experience in End User Computing role or Desktop Support role within a large (~£900M+ annual revenue, 10,000+ end-users, 40+ different locations) organisation
  • Good (3+ years) experience in EUC technologies such as, group policy management, Windows 7/10, Physical hardware, Active Directory, Office 365, Programming/Scripting, Mobile Device Management, Desktop/Application virtualisation, TCP/IP, LAN/WAN & Windows networking (DHCP & DNC)
  • Some (1+ years) experience in image design and deployment technologies
    Some (1+ years) experience in vendor patching and patching technologies (Microsoft, 3rd party)
     

Duties of this role include:

  • Undertake typical break fix and support activities on all EUC related infrastructure, both on-site and remotely, as required including general maintenance and system upgrades
  • Resolve EUC issues and escalations within defined timescales
  • Ensure that all work is properly logged and prioritised
  • Resolution of EUC-related incidents and problems
  • Out of hours support where necessary
  • Deliver the highest levels of support to Circle Health Group’s central infrastructure and other business critical systems
  • Configuration, support and development of secure EUC platform
  • Support the delivery of major EUC projects and change programmes
  • Follow and develop processes within your team
  • Travelling to sites when required
  • Sufficiently support the Service Desk to ensure that SLAs are met
  • Ensure all phases of project work are documented to encourage knowledge transfer
  • Be the key liaison between the IT Service Desk and the IT SD EUC Team

Salary & Benefits:

Circle Health Group is committed to offering competitive starting salaries alongside access to a wide range of employee benefits, including:

  • Private Medical Insurance
  • Private Pension Scheme
  • 25 days holiday a year increasing to 30 days
  • Enhanced Maternity, Paternity & Adoption Leave
  • Employee Referral Scheme
  • Learning and development; free courses and industry recognised qualifications
  • Friends & Family Hospital Discounts
  • NHS Blue Light Discount Card
  • Plus much more

“Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy