Overview

Clinical Coordinator Team Lead
Circle Integrated Care - South and West Hertfordshire                  
37.5 Hours & Permanent
Salary: Up to £28,000.00 + Benefits (depending on level of experience, training and qualification)

Circle Integrated Care is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. 

Circle Health Group are proud to be recognised as one of the UK’s top 5 best big companies to work for as well as top 5 to work for in the health and social care sector.

We have an opportunity for a Clinical Coordinator Team Lead to join the team of staff.

This is a full-time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Applicants should meet the following criteria:

• Proficient in computer skills, ECDL or equivalent, Microsoft Office.
• Previous HCA/clinical assistant work/physio assistant experience.
• Able to demonstrate a good standard of education
• Preferably NVQ3 or equivalent) together with administration experience.
• Aware of the Importance of equality, diversity and rights
• Awareness of the need for confidentiality in accordance with Data Protection Act and national/local guidelines
• Demonstrate good verbal and written communication skills.
• Good interpersonal skills.
•  Able to communicate effectively at all levels and maintain standards in potentially stressful situations.
• Commitment to patient care. 
• Able to demonstrate an understanding of the importance of handling information confidentially and sensitively.
• Effective customer service skills
• Ability to work as part of a team
• Methodical, numerate
• Good analytical and judgemental skills including the ability to problem solve.
• Well organized, able to self-manage and prioritise own workload whilst paying attention to detail and retaining the flexibility to react to changing situations

Duties of this role include:

• Line management of our team of HCA/Community Clinics Support Facilitators. This includes authorising annual leave, monitoring attendance, performance of daily duties.
• Daily checking and preparation of clinical rooms including medicine stocks within clinic rooms and main medicine cabinet.
• Daily checking of emergency resuscitation equipment.
• Some administrative tasks in the absence of reception staff such as checking patients in, retrieval of results using the service’s IT systems.
• Chaperoning in clinics as needed
• Completing patient observations as needed for clinics (with appropriate training if required)
• To ensure that patients are supported to retain their dignity and privacy.
• To provide support and assistance to professionals when they are performing specific therapies, clinical treatments and investigative programmes for patients
• To communicate positively and tactfully with patients, their relatives, carers and visitors.

Please see additional job description for a more extensive outline of what this role entails.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Management Bonus Scheme
• Private Pension Scheme
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities

…and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.

Circle Health Group are proud to be a Gold member of the Armed Forces Covenant, and we welcome applications from members of the Armed Forces Community. We are also part of The Valuable 500 and we pride ourselves in being a Disability Confident Employer.

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy